NOTE: Due to current situation on COVID-19, To encourage our Technician, Rs. 200 per person is charged as home collection (Pricing are included Home collection charges. CASH payment option is not available, But you can still pay using Scan to Pay or via Online Payment Link.

Terms and Conditions

Table of Contents

LAST REVISION: [01st Jan 2018]
This Terms of Service Agreement (the “Agreement”) governs your use of this website,, (the “Website”), Letscheckup (“Business Name”) offer of products/ package / service for purchase on this Website, or your purchase / package / service of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Letscheckup reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Letscheckup may / may not alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Letscheckup encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing the use of the Website. Letscheckup provides offers by other service providers customers may also accept there terms and conditions by placing an order. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website.


Terms of Offer. This Website offers for sale certain products (the “Products” / “package” / “service” ). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.
Customer Solicitation: Unless you notify our third-party call center reps or direct Letscheckup sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Letscheckup, Thyrocare or other Service providers and its designated in-house or third-party call team(s).
Opt-Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 
 1. You may use the opt-out link found in an email solicitation that you may receive. 
 2. You may also choose to opt out, via sending your email address to (Unsubscription may take 5-7 days) 
 3. You may send an SMS to remove request to +91 829165088 with “UNSUB <followed by your registered mailed>.
Proprietary Rights. Letscheckup has proprietary rights and trade secrets in the Products/package/service. You may not copy, reproduce, resell or redistribute any Product/package/service manufactured and/or distributed by the name of Letscheckup or its Branding. Letscheckup also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.


Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary and any other Health products supplements. Letscheckup does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Letscheckup does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Letscheckup does not endorse the contents on any such third- websites.
Use of Website; Letscheckup is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website
License: By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Letscheckup or the applicable third party (if third party content is at issue).
Posting: By posting, storing, or transmitting any content on the Website, you hereby grant Letscheckup a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Letscheckup does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Letscheckup is not liable for any damage or harm resulting from any posts by or interactions between users. Letscheckup reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Letscheckup deems objectionable. 


Your use of this website and/or products / package / service are at your sole risk. The website and products are offered on an “as is” and “as available” basis. Letscheckup expressly disclaims all warranties / reporting of any kind, whether product or services, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products / package / service or website content, or any reliance upon or use of the website content or products. (“products” include trial products.) Products / package / service warranties and reporting are provided by third party providers all the terms and condition and there warranties and reporting are been displayed on there website.

Without limiting the generality of the foregoing, Letscheckup makes no warranty and reporting issues:

That the information provided on this website is accurate, reliable, complete, or timely.

That the links to third-party websites are to information that is accurate, reliable, complete, or timely.

No advice or information, whether oral or written, obtained by you from this website will create any warranty not expressly stated herein.

As to the results that may be obtained from the use of the products or that defects in products will be corrected.

Regarding any products purchased or obtained through the website.


Letscheckup entire liability, and your exclusive remedy, in law, in equity, or othwerwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.

Letscheckup will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.


Letscheckup believes strongly in protecting user privacy and providing you with or without notice of use of data. Please refer to Letscheckup privacy policy, incorporated by reference herein, that is posted on the Website.


Letscheckup will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Letscheckup may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Conditions of reporting:

The reported results are for information and for interpretation of the referring doctor only.

It is presumed that the tests performed on the specimen belong to the patient named or identified.

Results of tests may vary from laboratory to laboratory and also in some parameters from time to time for the same patient.

Should the results indicate an unexpected abnormality, the same should be reconfirmed.

Only such medical professionals who understand reporting units, reference ranges and limitations of technologies should interpret results.

This report is not valid for medico – legal purposes.

Neither Letscheckup, nor its employees / representatives assume any liability, responsibility for any loss or damage that may be incurred by any person as a result of presuming the meaning or contents of the report.

Domestic Use. Letscheckup makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws, Users outside India will not be availing our services or other non serviceable products.

Non Serviceable: We or Third party service provider can serve across pan India but still there are some places where service is not provided, Order made for Non serviceable products can be cancelled and Intimation will be provided via Email and SMS. Amount paid online will be refunded to the source bank.



1.Sample not collected (In online payment case)

The entire amount paid will be refunded in the following mentioned scenarios :

  1.  A) If booking has been done and there is no service provider in that area.
  2.  B) If customer has done multiple bookings due to system error.
  3.  C) If service provider has not made any adequate attempt to provide service.

 In all the other scenarios other than ones mentioned above, Rs 100 will be deducted as cancellation charges.

2.Sample collected but not processed

 Refund after debiting the handling charges of Rs. 200 to Rs. 300 per order shall be processed.

3.Sample collected, processed and reported successfully

No refund on cancellation subsequent thereto.

4.Sample collected, processed but fully cancelled by laboratory (all tests unreported) due to technical reasons

 Our service provider shall be advised to collect the fresh specimen and process for free of cost. Alternatively, the patient also reserves the right to ask for refund which shall be granted in full to him/her as the case may be. The specimen re-collection has to be done within 15 days, post which no retesting is possible.

5.Sample collected, processed but partially cancelled by laboratory (one or more test(s) unreported) due to technical reasons

Our service provider shall be advised to collect the fresh specimen and process the unreported test(s) free of cost. Alternatively, the patient also reserves the right to ask for a refund of unreported test(s) only, which will be calculated as per its catalogue rate (excluding collection charges), corrected to its weighted average in the order value. The specimen re-collection has to be done within 15 days, post which no retesting is possible.

If in case patient denies to avail the retesting, refund will only be applicable for 60 days in the accounts, if details provided. Cheque payments are only valid if amount is more than Rs.500/- & dispatched to the given address within 7 working days from the date of cancellation.

Third Party Refund Policy link:

Third Party Terms and Conditions link:


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